Shipping policy
Shipping Policy
1. General Information
This Shipping Policy applies to all orders placed through our online store. By placing an order, you agree to the terms outlined below.
2. Shipping Options & Delivery Times
We currently offer the following shipping methods within the United Kingdom:
Standard Shipping – Free
-
Estimated delivery time: 8 to 15 business days
-
No additional cost
Express Shipping – £4.99
-
Estimated delivery time: 5 to 8 business days
-
Flat rate of £4.99 per order
Delivery times are estimates and may vary depending on location, carrier delays, or unforeseen circumstances.
3. Order Processing
Orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation email.
4. Delays
While we aim to deliver within the estimated timeframes, delays may occasionally occur due to factors beyond our control, such as high demand periods, courier issues, or weather conditions.
5. Incorrect Address
Please ensure that your shipping address is accurate at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
6. Contact Us
If you have any questions about your shipment, please contact our customer support team through our website.