Shipping policy

Shipping Policy

1. General Information

This Shipping Policy applies to all orders placed through our online store. By placing an order, you agree to the terms outlined below.

2. Shipping Options & Delivery Times

We currently offer the following shipping methods within the United Kingdom:

Standard Shipping – Free

  • Estimated delivery time: 8 to 15 business days

  • No additional cost

Express Shipping – £4.99

  • Estimated delivery time: 5 to 8 business days

  • Flat rate of £4.99 per order

Delivery times are estimates and may vary depending on location, carrier delays, or unforeseen circumstances.

3. Order Processing

Orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation email.

4. Delays

While we aim to deliver within the estimated timeframes, delays may occasionally occur due to factors beyond our control, such as high demand periods, courier issues, or weather conditions.

5. Incorrect Address

Please ensure that your shipping address is accurate at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

6. Contact Us

If you have any questions about your shipment, please contact our customer support team through our website.